Author Archive | Sue Imgrund

The Age of Confusion

If I had one wish for Christmas, or even for next year, I’d like to knock all those brands off their faux social mission bandwagons and take an axe to that plinky piano whose music always features behind such creations. OK, maybe I’m being unseasonably miserable, and maybe the ad for Olay has a fantastic insight that […]

Continue Reading

Colours reunited

This year, there’s been rather a spate of what I’d call ‘diversity’ commercials, for example Levis’ ‘Circles’ above. It’s got a great soundtrack and definitely leaves you feeling good about humanity and wanting to get up and dance. So far, so good. But the more of these rather generic-looking commercials I see, the more I get […]

Continue Reading

We’re only human

It is estimated (by Gartner) that by 2020, the average person will have more conversations with bots than with their spouse. One of the things that interests me in the development of AI is just how closely we’ll be able to replicate human – not just thought – but perception in all its forms. I’ve […]

Continue Reading

Past Forward

Sometime in the 1970s, inspired by Blue Peter, I buried a time capsule in the woods at the back of our garden. Well, time capsule is a bit grand: it was a biscuit tin filled with various ephemera – a newspaper, probably, a paperback book, sweet wrappers, that sort of thing. The only problem is […]

Continue Reading

AIBU?

One of the liveliest sections of the Mumsnet Forum discussions is the section entitled ‘AIBU?’ – for the uninitiated that’s ‘Am I Being Unreasonable?’ There’s everything on here from the trivial to the traumatic, and the answers rarely stop at a simple ‘Yes’ or ‘No.’ Ideally, I’d guess, one would like to be regarded as a […]

Continue Reading

Not just consuming but creating

I have always loathed the word “consumer”, particularly when prefaced by “the”. Yes, I know it’s an economic term meaning the person or people who are the end users of products and services and yes, I know it’s long-winded to talk about “the people who use Bloggo or the people we’d like to use Bloggo,” […]

Continue Reading

Bad Brands

In the old days, you could spot a bad brand miles off. They spilled oil, or invested in countries with dodgy regimes, or tested cosmetics on baby kittens. And, if you felt strongly enough, you could quite easily boycott them. But these days, rather like James Bond villains, the bad brands have evolved. Their villainy […]

Continue Reading

Which would you rather be?

For global brands, especially those in retail or fast-food, consistency is still high on the list of desired ways to communicate and behave. We want to be sure that the customer has a similar experience in each of our outlets, and that the picture of the brand he or she gets from our communication is […]

Continue Reading

The Age of Big Insight

The age of Big Data has been upon us for some time, with marketers and advertising rightly excited about the possibilities that the amalgamation of data – particularly “found data” in terms of the digital detritus almost all human beings leave behind in their daily lives – gives us. If you’ve been in this game […]

Continue Reading

A nation of shopkeepers?

In Napoleon’s day, the English may well have been kings of the retail trade, but the crown in the 21st century for the European country with the most successful retail brands goes elsewhere, according to Interbrand’s Best Retail Brands 2014.   Yes, it’s the shopkeeping Swedes who have the Top 2 places, with H&M and […]

Continue Reading