Author Archive | Sue Imgrund

Switzerland First

The best way to make the business news these days is to devise some form of ranking. There are numerous rankings and indices for brands – Meaningful Brands, Powerful Brands, Ethical Brands, Simple Brands – and so on ad infinitum, it seems. On a slightly different tack, Y&R’s BAV Consulting have got together with U.S.News […]

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A bundle of good

One of the biggest problems in the modern age is getting rid of stuff – and I know I certainly feel the pressure to get rid of stuff in a responsible way, not just ‘chuck it out.’ Mothercare have estimated that there are some 183 million items of outgrown baby clothing lurking in UK cupboards and […]

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Polite-ically Correct

I’m sure I am not alone in having a knee-jerk reaction whenever the words ‘Politically (In)Correct’ are uttered in the course of my work in marketing and advertising. But when I ask myself why I react so strongly, the answer is hard to find. I suppose the words catalyse a mindset of what I see […]

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#ISeeWallpaper

Apologies if I start sounding like a broken record (maybe 4 Non-Blondes?) as I’ve recently blogged about this subject. But with International Women’s Day fast approaching (on March 8th), there has been a splurge of yet more brands and companies desperate to show just how determined they are to lead the fight against inequality. International Women’s […]

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Secondhand Rose

One of my favourite research methods for finding out about brands is to get people to talk about their memories and relationship with that brand. What part did it play in their life at various stages? What sounds, smells, images do they associate with that brand? A recent news item (which I’ll come on to) […]

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Not just consuming but creating

I have always loathed the word “consumer”, particularly when prefaced by “the”. Yes, I know it’s an economic term meaning the person or people who are the end users of products and services and yes, I know it’s long-winded to talk about “the people who use Bloggo or the people we’d like to use Bloggo,” […]

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Bad Brands

In the old days, you could spot a bad brand miles off. They spilled oil, or invested in countries with dodgy regimes, or tested cosmetics on baby kittens. And, if you felt strongly enough, you could quite easily boycott them. But these days, rather like James Bond villains, the bad brands have evolved. Their villainy […]

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Which would you rather be?

For global brands, especially those in retail or fast-food, consistency is still high on the list of desired ways to communicate and behave. We want to be sure that the customer has a similar experience in each of our outlets, and that the picture of the brand he or she gets from our communication is […]

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The Age of Big Insight

The age of Big Data has been upon us for some time, with marketers and advertising rightly excited about the possibilities that the amalgamation of data – particularly “found data” in terms of the digital detritus almost all human beings leave behind in their daily lives – gives us. If you’ve been in this game […]

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A nation of shopkeepers?

In Napoleon’s day, the English may well have been kings of the retail trade, but the crown in the 21st century for the European country with the most successful retail brands goes elsewhere, according to Interbrand’s Best Retail Brands 2014.   Yes, it’s the shopkeeping Swedes who have the Top 2 places, with H&M and […]

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